Privacy Policy

We collect information that you provide directly, information generated through your use of the website and information received in connection with a business or support relationship.

Please avoid submitting sensitive personal information that is not necessary for your inquiry. If a form requests information that you do not wish to provide, you may contact us directly to discuss an alternative method.

We may use personal information for the following purposes:

• Responding to product, quotation, availability and specification inquiries.
• Evaluating distributor, importer, dealer, wholesale, sample and partnership requests.
• Providing technical assistance, warranty service and after-sales support.
• Supplying catalogues, manuals, technical files and other requested materials.
• Managing business communications and maintaining records of our interactions.
• Improving the website, product presentation, forms, downloads and user experience.
• Detecting spam, fraud, security incidents, abuse and unauthorised website activity.
• Complying with legal, accounting, tax, customs, sanctions, export-control and regulatory obligations where applicable.
• Establishing, exercising or defending contractual and legal rights.
• Sending product or business communications where you have requested them or where otherwise permitted by applicable law.

We do not use inquiry information for purposes that are materially incompatible with the reason it was collected unless we provide appropriate notice or obtain consent where required.

Where applicable data protection law requires a legal basis, we may rely on one or more of the following, depending on the circumstances:

Not every legal basis applies to every activity. The applicable basis depends on the nature of the information, the purpose of processing and the law governing the interaction.

We do not sell personal information for monetary consideration. We may disclose information only when reasonably necessary for the purposes described in this policy.

• Website and technology providers: hosting, website maintenance, content delivery, security, backup, email, form processing and technical support providers.
• Business service providers: logistics providers, inspection or repair partners, professional advisers and other suppliers involved in responding to a request or providing agreed services.
• Affiliates and relevant teams: authorised personnel within Yubeen or related operations who need the information to handle an inquiry, support request or business relationship.
• Authorities and legal recipients: courts, regulators, law-enforcement bodies, customs authorities or other recipients where disclosure is required or permitted by law.
• Business transactions: a potential or actual buyer, investor, successor or adviser in connection with a merger, restructuring, financing or transfer of all or part of the business, subject to appropriate confidentiality measures.

Service providers are expected to process information only for the services they provide to us and to apply appropriate confidentiality and security measures.

The website may use cookies, local storage, server logs and similar technologies to operate essential functionality, remember preferences, maintain security and understand website performance.

You can manage available choices through the website’s cookie settings and through your browser controls. Disabling necessary technologies may affect parts of the website.

Links to third-party websites or embedded services are governed by the privacy practices of those third parties. We encourage you to review their notices before providing information.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by applicable law.

Retention periods may depend on:

• The nature and status of your inquiry.
• Whether a distributor, customer, supplier, support or other business relationship is established.
• The need to maintain warranty, transaction, accounting, customs or compliance records.
• Applicable limitation periods and the need to establish or defend legal claims.
• Security, fraud prevention and technical troubleshooting requirements.

When information is no longer required, we take reasonable steps to delete, anonymise or securely archive it in accordance with applicable requirements and operational limitations.

Depending on your location and applicable law, you may have some or all of the following rights:

• Request confirmation of whether we process your personal information.
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information in certain circumstances.
• Request restriction of processing or object to certain processing.
• Request a portable copy of certain information where applicable.
• Withdraw consent where processing is based on consent, without affecting processing carried out before withdrawal.
• Opt out of optional marketing communications.
• Lodge a complaint with an appropriate data protection or privacy authority where this right is available.

To protect personal information, we may ask you to verify your identity and provide sufficient details to identify the relevant records. Some requests may be limited or refused where permitted by applicable law.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

These measures may include access restrictions, account controls, website and server security, backups, monitoring, staff confidentiality, provider management and encryption where appropriate.

No method of transmission or storage can be guaranteed to be completely secure. You should use care when sending confidential or sensitive documents through the internet and contact us if an alternative transfer method is required.

Yubeen Optics operates from China and serves customers and business contacts internationally. Your information may therefore be transferred to, accessed from or processed in China and in other countries where our service providers or relevant business partners operate.

Data protection laws in those locations may differ from the laws in your country. Where required, we take reasonable steps to use recognised contractual, organisational or other safeguards for international transfers.

You may contact us for further information about safeguards relevant to a particular transfer, subject to confidentiality and legal limitations.

Our website and business inquiry services are intended for adults and professional users. They are not directed to children.

We do not knowingly collect personal information from individuals below the minimum age required by applicable law. If you believe that a child has submitted personal information to us, please contact us so that we can review and, where appropriate, delete the information.

We may update this Privacy Policy to reflect changes to our website, services, business practices, technology or legal obligations.

The revised version will be published on this page and the “Last updated” date will be changed. Where required by applicable law, we may also provide additional notice or request renewed consent.

We encourage you to review this page periodically for the latest information about our privacy practices.