{"id":2819,"date":"2026-07-07T09:20:16","date_gmt":"2026-07-07T09:20:16","guid":{"rendered":"http:\/\/yubeen-header-clone.local\/?page_id=2819"},"modified":"2026-09-12T03:06:47","modified_gmt":"2026-09-12T03:06:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.yubeen.com\/pt\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2819\" class=\"elementor elementor-2819\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6095a8d e-con-full yubeen-faq-elementor e-flex e-con e-parent\" data-id=\"6095a8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97cf19f elementor-widget elementor-widget-html\" data-id=\"97cf19f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"yubeen-faq-section\" aria-label=\"Yubeen Optics support FAQ\">\n\n    <div class=\"yubeen-faq-inner\">\n\n        <!-- LEFT MAIN CONTENT -->\n        <main class=\"yubeen-faq-main\">\n\n            <div class=\"yubeen-faq-hero\">\n\n                <nav class=\"yubeen-faq-breadcrumb\" aria-label=\"Breadcrumb\">\n                    <a href=\"\/pt\/\">HOME<\/a>\n                    <span>\/<\/span>\n                    <a href=\"\/pt\/suporte\/\">SUPPORT<\/a>\n                    <span>\/<\/span>\n                    <strong>FAQ<\/strong>\n                <\/nav>\n\n                \n\n                <h1>Find Answers Faster<\/h1>\n\n                <p>\n                    Search common questions about Yubeen products, downloads, warranty, service requests, and cooperation.\n                <\/p>\n\n\n                <div class=\"yubeen-faq-search\" role=\"search\">\n\n                    <span class=\"yubeen-faq-search-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <circle cx=\"11\" cy=\"11\" r=\"7\"><\/circle>\n                            <path d=\"m16.5 16.5 4 4\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <input\n                        id=\"yubeenFaqSearch\"\n                        type=\"search\"\n                        placeholder=\"Search by keyword, product model, or topic\"\n                        autocomplete=\"off\"\n                        aria-label=\"Search FAQs\"\n                    >\n\n                    <button class=\"yubeen-faq-search-clear\" type=\"button\" aria-label=\"Limpar pesquisa\">\n                        \u00d7\n                    <\/button>\n\n                <\/div>\n\n\n                <div class=\"yubeen-faq-tabs\" aria-label=\"FAQ categories\">\n\n                    <button type=\"button\" class=\"is-active\" data-faq-filter=\"all\">\n                        All\n                    <\/button>\n\n                    <button type=\"button\" data-faq-filter=\"warranty\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\n                            <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\n                        <\/svg>\n                        Garantia e Assist\u00eancia\n                    <\/button>\n\n                    <button type=\"button\" data-faq-filter=\"service\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                            <path d=\"M15 3v4h4\"><\/path>\n                            <path d=\"M8.5 12h7\"><\/path>\n                            <path d=\"M8.5 16h5\"><\/path>\n                        <\/svg>\n                        Service Requests\n                    <\/button>\n\n                    <button type=\"button\" data-faq-filter=\"downloads\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M12 4v10\"><\/path>\n                            <path d=\"m8 10 4 4 4-4\"><\/path>\n                            <path d=\"M5 20h14\"><\/path>\n                        <\/svg>\n                        Downloads\n                    <\/button>\n\n                    <button type=\"button\" data-faq-filter=\"cooperation\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M8 12h8\"><\/path>\n                            <path d=\"M9 16H7a4 4 0 0 1 0-8h2\"><\/path>\n                            <path d=\"M15 8h2a4 4 0 0 1 0 8h-2\"><\/path>\n                        <\/svg>\n                        Cooperation\n                    <\/button>\n\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"yubeen-faq-groups\">\n\n                <!-- CATEGORY 01 -->\n                <section class=\"yubeen-faq-group\" data-faq-group=\"warranty\" data-group-default=\"open\">\n\n                    <header class=\"yubeen-faq-group-head\">\n                        <span>1<\/span>\n                        <h2>Garantia e Assist\u00eancia<\/h2>\n                        <button\n                            type=\"button\"\n                            class=\"yubeen-faq-group-toggle\"\n                            aria-label=\"Toggle Warranty and Service group\"\n                            aria-expanded=\"true\"\n                            aria-controls=\"faqGroupWarrantyList\"\n                        >\n                            \u2212\n                        <\/button>\n                    <\/header>\n\n\n                    <div class=\"yubeen-faq-list\" id=\"faqGroupWarrantyList\">\n\n                        <article class=\"yubeen-faq-item is-open\" data-category=\"warranty\" data-keywords=\"warranty cover coverage service product issue review\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"true\">\n                                <span>Q<\/span>\n                                <strong>What does the warranty cover?<\/strong>\n                                <i>\u2212<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\">\n                                <p>\n                                    Warranty coverage depends on product line, purchase channel, and case details. It usually includes applicable product issues under the standard review process.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/warranty-service\/#warranty-coverage\">\n                                    View Warranty Coverage\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"warranty\" data-keywords=\"repair inspection covered warranty service\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Is repair or inspection covered under warranty?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Repair or inspection may be reviewed under warranty if the issue is related to an applicable product condition. Final handling depends on product type, inspection result, purchase record, and local service arrangement.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/warranty-service\/#warranty-coverage\">\n                                    View Warranty Coverage\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"warranty\" data-keywords=\"not covered misuse damage unauthorized modification accident\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>What situations may not be covered?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Damage caused by misuse, improper operation, unauthorized disassembly or modification, accidental damage, impact, water ingress, or missing proof of purchase may fall outside standard warranty coverage.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"warranty\" data-keywords=\"proof of purchase invoice purchase record dealer channel\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Do I need proof of purchase?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Proof of purchase, order information, or dealer channel details can help us review your case more accurately. If you do not have complete records, submit the available information first.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n                    <\/div>\n\n                <\/section>\n\n\n                <!-- CATEGORY 02 -->\n                <section class=\"yubeen-faq-group\" data-faq-group=\"service\" data-group-default=\"open\">\n\n                    <header class=\"yubeen-faq-group-head\">\n                        <span>2<\/span>\n                        <h2>Service Requests<\/h2>\n                        <button\n                            type=\"button\"\n                            class=\"yubeen-faq-group-toggle\"\n                            aria-label=\"Toggle Service Requests group\"\n                            aria-expanded=\"true\"\n                            aria-controls=\"faqGroupServiceList\"\n                        >\n                            \u2212\n                        <\/button>\n                    <\/header>\n\n\n                    <div class=\"yubeen-faq-list\" id=\"faqGroupServiceList\">\n\n                        <article class=\"yubeen-faq-item is-open\" data-category=\"service\" data-keywords=\"information provide service request model serial issue photos videos contact\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"true\">\n                                <span>Q<\/span>\n                                <strong>What information should I provide when submitting a service request?<\/strong>\n                                <i>\u2212<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\">\n                                <p>\n                                    Providing the product model, issue description, purchase or channel information, photos or videos if available, and contact information helps our team review your case faster and more accurately.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/warranty-service\/#service-process\">\n                                    View Service Process\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"service\" data-keywords=\"service process response time reply turnaround\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>How long does the service process typically take?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    We usually respond within 1\u20132 business days after receiving a clear request. The next step may vary depending on the product type, case details, inspection needs, and local service arrangement.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"service\" data-keywords=\"unsure covered submit case unclear support\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Can I submit a case if I am unsure whether it is covered?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Yes. If you are unsure, submit the available case details first. Our team will review the information and guide you to the most appropriate next step.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"service\" data-keywords=\"after submit request follow up guidance documents repair replacement\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>What happens after I submit a request?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Our support team reviews the information, confirms whether more details are needed, and provides guidance, documentation needs, troubleshooting suggestions, or the next service step.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n                    <\/div>\n\n                <\/section>\n\n\n                <!-- CATEGORY 03 -->\n                <section class=\"yubeen-faq-group is-collapsed\" data-faq-group=\"downloads\" data-group-default=\"closed\">\n\n                    <header class=\"yubeen-faq-group-head\">\n                        <span>3<\/span>\n                        <h2>Downloads<\/h2>\n                        <button\n                            type=\"button\"\n                            class=\"yubeen-faq-group-toggle\"\n                            aria-label=\"Toggle Downloads group\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"faqGroupDownloadsList\"\n                        >\n                            +\n                        <\/button>\n                    <\/header>\n\n\n                    <div class=\"yubeen-faq-list\" id=\"faqGroupDownloadsList\" hidden>\n\n                        <article class=\"yubeen-faq-item\" data-category=\"downloads\" data-keywords=\"manuals download user manual product manuals\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Where can I download product manuals?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Product manuals and related support files can be found in the Download Center. Some files may depend on product version or market requirements.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/download-center\/\">\n                                    View Downloads\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"downloads\" data-keywords=\"technical documents catalogs datasheets product catalog\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Where can I find technical documents or catalogs?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Catalogs, product information, technical references, and selected support materials are available through the Download Center.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/download-center\/\">\n                                    View Downloads\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"downloads\" data-keywords=\"certificates compliance documents CE RoHS EMC\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Are certificates or compliance documents available?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Applicable compliance documents may be provided depending on product line, market, and document type. If a file is not listed, contact our team with the product model and requested document type.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"downloads\" data-keywords=\"missing document request file not listed download center\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Can I request a missing document?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Yes. If the document you need is not listed, please contact us with the product model, document type, and intended use. Our team will check whether the file is available.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n                    <\/div>\n\n                <\/section>\n\n\n                <!-- CATEGORY 04 -->\n                <section class=\"yubeen-faq-group is-collapsed\" data-faq-group=\"cooperation\" data-group-default=\"closed\">\n\n                    <header class=\"yubeen-faq-group-head\">\n                        <span>4<\/span>\n                        <h2>Cooperation<\/h2>\n                        <button\n                            type=\"button\"\n                            class=\"yubeen-faq-group-toggle\"\n                            aria-label=\"Toggle Cooperation group\"\n                            aria-expanded=\"false\"\n                            aria-controls=\"faqGroupCooperationList\"\n                        >\n                            +\n                        <\/button>\n                    <\/header>\n\n\n                    <div class=\"yubeen-faq-list\" id=\"faqGroupCooperationList\" hidden>\n\n                        <article class=\"yubeen-faq-item\" data-category=\"cooperation\" data-keywords=\"partner distributor cooperation dealer business\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>How can I become a partner or distributor?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Please contact our international business team with your company profile, market, sales channel, and product interests. We will review whether there is a suitable cooperation opportunity.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/contacte-nos\/\">\n                                    Contact Team\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"cooperation\" data-keywords=\"dealers product information catalog materials\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Do you provide product information for dealers?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Yes. Product catalogs, model information, selected technical references, and support materials may be provided for qualified business discussions.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/download-center\/\">\n                                    View Downloads\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"cooperation\" data-keywords=\"custom optical solution projects customization project based\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Can I request custom optical solution projects?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    Yubeen can discuss selected project-based customization depending on product type, technical requirements, and cooperation scope.\n                                <\/p>\n                            <\/div>\n                        <\/article>\n\n\n                        <article class=\"yubeen-faq-item\" data-category=\"cooperation\" data-keywords=\"business cooperation contact sales team international\">\n                            <button class=\"yubeen-faq-question\" type=\"button\" aria-expanded=\"false\">\n                                <span>Q<\/span>\n                                <strong>Who should I contact for business cooperation?<\/strong>\n                                <i>+<\/i>\n                            <\/button>\n\n                            <div class=\"yubeen-faq-answer\" hidden>\n                                <p>\n                                    For cooperation inquiries, please contact Yubeen Optics through the Contact Us page or the business contact listed on the website.\n                                <\/p>\n\n                                <a href=\"\/pt\/suporte\/contacte-nos\/\">\n                                    Contact Team\n                                    <span>\u2192<\/span>\n                                <\/a>\n                            <\/div>\n                        <\/article>\n\n                    <\/div>\n\n                <\/section>\n\n            <\/div>\n\n\n            <div class=\"yubeen-faq-empty\" hidden>\n                <strong>No matching questions found.<\/strong>\n                <span>Try another keyword or contact our support team for help.<\/span>\n                <a href=\"\/pt\/suporte\/contacte-nos\/\">Contact Support <i>\u2192<\/i><\/a>\n            <\/div>\n\n        <\/main>\n\n\n        <!-- RIGHT HELP PANEL -->\n        <aside class=\"yubeen-faq-side\" aria-label=\"FAQ support actions\">\n\n            <div class=\"yubeen-faq-help-card\">\n\n                <div class=\"yubeen-faq-help-head\">\n                    <div>\n                        <h2>Still need help?<\/h2>\n                        <p>\n                            Choose the most direct path and we\u2019ll route your request to the right support contact.\n                        <\/p>\n                    <\/div>\n\n                    <span>\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M4 13a8 8 0 0 1 16 0\"><\/path>\n                            <path d=\"M5 13v4a2 2 0 0 0 2 2h1v-6H7a2 2 0 0 0-2 2z\"><\/path>\n                            <path d=\"M19 13v4a2 2 0 0 1-2 2h-1v-6h1a2 2 0 0 1 2 2z\"><\/path>\n                            <path d=\"M13 20h2\"><\/path>\n                        <\/svg>\n                    <\/span>\n                <\/div>\n\n\n                <div class=\"yubeen-faq-action-list\">\n\n                    <a href=\"\/pt\/suporte\/contacte-nos\/\" class=\"yubeen-faq-action-card\">\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <path d=\"M4 13a8 8 0 0 1 16 0\"><\/path>\n                                <path d=\"M5 13v4a2 2 0 0 0 2 2h1v-6H7a2 2 0 0 0-2 2z\"><\/path>\n                                <path d=\"M19 13v4a2 2 0 0 1-2 2h-1v-6h1a2 2 0 0 1 2 2z\"><\/path>\n                                <path d=\"M13 20h2\"><\/path>\n                            <\/svg>\n                        <\/span>\n\n                        <div>\n                            <strong>Contact Support<\/strong>\n                            <em>For general questions or unclear cases.<\/em>\n                            <b>Contact Team \u2192<\/b>\n                        <\/div>\n                    <\/a>\n\n\n                    <a href=\"\/pt\/suporte\/contacte-nos\/?topic-interest=Warranty%20%2F%20Service&amp;inquiry-type=Warranty%20%2F%20After-Sales&amp;inquiry-source=FAQ&amp;support-stage=Service%20Request#thermal-inquiry-form\" class=\"yubeen-faq-action-card\">\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                                <path d=\"M15 3v4h4\"><\/path>\n                                <path d=\"M8.5 12h7\"><\/path>\n                                <path d=\"M8.5 16h5\"><\/path>\n                            <\/svg>\n                        <\/span>\n\n                        <div>\n                            <strong>Submit Service Request<\/strong>\n                            <em>For product issues, warranty review, or inspection.<\/em>\n                            <b>Submit Request \u2192<\/b>\n                        <\/div>\n                    <\/a>\n\n\n                    <a href=\"\/pt\/suporte\/download-center\/\" class=\"yubeen-faq-action-card\">\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <path d=\"M12 4v10\"><\/path>\n                                <path d=\"m8 10 4 4 4-4\"><\/path>\n                                <path d=\"M5 20h14\"><\/path>\n                            <\/svg>\n                        <\/span>\n\n                        <div>\n                            <strong>Download Documents<\/strong>\n                            <em>Access manuals, catalogs, and technical files.<\/em>\n                            <b>View Downloads \u2192<\/b>\n                        <\/div>\n                    <\/a>\n\n                <\/div>\n\n\n                <div class=\"yubeen-faq-popular\">\n\n                    <h3>Popular Links<\/h3>\n\n                    <a href=\"\/pt\/suporte\/warranty-service\/#warranty-coverage\">\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\n                                <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\n                            <\/svg>\n                        <\/span>\n\n                        <div>\n                            <strong>Warranty Coverage<\/strong>\n                            <em>Understand what\u2019s covered and for how long.<\/em>\n                        <\/div>\n\n                        <b>\u203a<\/b>\n                    <\/a>\n\n\n                    <a href=\"\/pt\/suporte\/warranty-service\/#service-process\">\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                                <path d=\"M15 3v4h4\"><\/path>\n                                <path d=\"M8.5 12h7\"><\/path>\n                                <path d=\"M8.5 16h5\"><\/path>\n                            <\/svg>\n                        <\/span>\n\n                        <div>\n                            <strong>Service Process Overview<\/strong>\n                            <em>See how we handle your request step by step.<\/em>\n                        <\/div>\n\n                        <b>\u203a<\/b>\n                    <\/a>\n\n\n                    <a href=\"\/pt\/suporte\/download-center\/\">\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <path d=\"M12 4v10\"><\/path>\n                                <path d=\"m8 10 4 4 4-4\"><\/path>\n                                <path d=\"M5 20h14\"><\/path>\n                            <\/svg>\n                        <\/span>\n\n                        <div>\n                            <strong>Centro de Descargas<\/strong>\n                            <em>Browse manuals, catalogs, and technical files.<\/em>\n                        <\/div>\n\n                        <b>\u203a<\/b>\n                    <\/a>\n\n                <\/div>\n\n            <\/div>\n\n        <\/aside>\n\n    <\/div>\n\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>HOME \/ SUPPORT \/ FAQ Find Answers Faster Search common questions about Yubeen products, downloads, warranty, service requests, and cooperation. \u00d7 All Warranty &amp; Service Service Requests Downloads Cooperation 1 Warranty &amp; Service \u2212 Q What does the warranty cover? \u2212 Warranty coverage depends on product line, purchase channel, and case details. It usually includes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2307,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2819","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/pages\/2819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/comments?post=2819"}],"version-history":[{"count":5,"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/pages\/2819\/revisions"}],"predecessor-version":[{"id":8933,"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/pages\/2819\/revisions\/8933"}],"up":[{"embeddable":true,"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/pages\/2307"}],"wp:attachment":[{"href":"https:\/\/www.yubeen.com\/pt\/wp-json\/wp\/v2\/media?parent=2819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}