{"id":2817,"date":"2026-07-07T09:19:35","date_gmt":"2026-07-07T09:19:35","guid":{"rendered":"http:\/\/yubeen-header-clone.local\/?page_id=2817"},"modified":"2026-09-12T03:46:09","modified_gmt":"2026-09-12T03:46:09","slug":"service-de-garantie","status":"publish","type":"page","link":"https:\/\/www.yubeen.com\/fr\/support\/warranty-service\/","title":{"rendered":"Garantie et service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2817\" class=\"elementor elementor-2817\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac7362d e-con-full e-flex e-con e-parent\" data-id=\"ac7362d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c2418ac e-con-full yubeen-ws-hero e-flex e-con e-child\" data-id=\"c2418ac\" data-element_type=\"container\" data-e-type=\"container\" id=\"service-process\">\n\t\t<div class=\"elementor-element elementor-element-a79e0bf e-con-full yubeen-ws-hero-inner e-flex e-con e-child\" data-id=\"a79e0bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-444e7e9 e-con-full yubeen-ws-hero-content e-flex e-con e-child\" data-id=\"444e7e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76487c3 elementor-widget elementor-widget-html\" data-id=\"76487c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<nav class=\"yubeen-ws-breadcrumb\" aria-label=\"Breadcrumb\">\r\n    <a href=\"\/fr\/\">Accueil<\/a>\r\n    <span>\/<\/span>\r\n    <a href=\"\/fr\/soutien\/\">Assistance<\/a>\r\n    <span>\/<\/span>\r\n    <strong>Garantie et service<\/strong>\r\n<\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<h1 data-interaction-id=\"dca22e4\" class=\"yubeen-ws-hero-title e-heading-base e-default-h1\">Garantie &amp; centre de service<\/h1>\n\t\t\t\t<div class=\"elementor-element elementor-element-498ca53 yubeen-ws-hero-lead elementor-widget elementor-widget-text-editor\" data-id=\"498ca53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Trouvez des conseils sur la garantie, des informations sur le processus de service et des ressources d'assistance apr\u00e8s-vente pour les produits d'optique et d'imagerie Yubeen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16455ce elementor-widget elementor-widget-html\" data-id=\"16455ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"yubeen-ws-hero-actions\">\r\n\r\n    <a class=\"yubeen-ws-btn yubeen-ws-btn-primary\" href=\"#service-process\">\r\n        Afficher le processus de service\r\n        <span>\u2192<\/span>\r\n    <\/a>\r\n\r\n    <a class=\"yubeen-ws-btn yubeen-ws-btn-secondary\" href=\"\/fr\/soutien\/contactez-nous\/?topic-interest=Warranty%20%2F%20Service&amp;inquiry-type=Warranty%20%2F%20After-Sales&amp;inquiry-source=Warranty%20Service&amp;support-stage=Service%20Request#thermal-inquiry-form\">\r\n        Soumettre une demande de service\r\n        <span>\u2192<\/span>\r\n    <\/a>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eafea8 elementor-widget elementor-widget-html\" data-id=\"6eafea8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"yubeen-ws-trust-notes\">\r\n\r\n    <div class=\"yubeen-ws-trust-note\">\r\n        <span>\r\n            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\r\n                <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\r\n            <\/svg>\r\n        <\/span>\r\n        <div>\r\n            <strong>Guide de garantie<\/strong>\r\n            <em>Informations sur la couverture par ligne de produits et cas de service.<\/em>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"yubeen-ws-trust-note\">\r\n        <span>\r\n            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M4 12a8 8 0 0 1 16 0\"><\/path>\r\n                <path d=\"M4 12v4a2 2 0 0 0 2 2h2v-6H4z\"><\/path>\r\n                <path d=\"M20 12v4a2 2 0 0 1-2 2h-2v-6h4z\"><\/path>\r\n                <path d=\"M13 19h2\"><\/path>\r\n            <\/svg>\r\n        <\/span>\r\n        <div>\r\n            <strong>Assistance apr\u00e8s-vente<\/strong>\r\n            <em>Prise en charge des probl\u00e8mes de produits, des documents et de la coordination des services.<\/em>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"yubeen-ws-trust-note\">\r\n        <span>\r\n            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M6 3h9l3 3v15H6z\"><\/path>\r\n                <path d=\"M15 3v4h4\"><\/path>\r\n                <path d=\"M8.5 12h7\"><\/path>\r\n                <path d=\"M8.5 16h5\"><\/path>\r\n            <\/svg>\r\n        <\/span>\r\n        <div>\r\n            <strong>Processus document\u00e9<\/strong>\r\n            <em>Des informations claires nous aident \u00e0 examiner et \u00e0 r\u00e9pondre plus rapidement.<\/em>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0c707c e-con-full yubeen-ws-hero-visual e-flex e-con e-child\" data-id=\"d0c707c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be38f3c elementor-widget elementor-widget-html\" data-id=\"be38f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"yubeen-ws-service-card\">\r\n\r\n    <div class=\"yubeen-ws-service-card-head\">\r\n        <span class=\"yubeen-ws-status-dot\"><\/span>\r\n\r\n        <div>\r\n            <strong>Chemin de demande de service<\/strong>\r\n            <em>De la soumission de la demande au suivi du support<\/em>\r\n        <\/div>\r\n\r\n        <span class=\"yubeen-ws-service-badge\">Assistance<\/span>\r\n    <\/div>\r\n\r\n\r\n    <div class=\"yubeen-ws-service-flow\">\r\n\r\n        <div \r\n            class=\"yubeen-ws-service-step is-active\"\r\n            role=\"button\"\r\n            tabindex=\"0\"\r\n            data-response=\"1\u20132 business days\"\r\n            data-required=\"Model + issue details\"\r\n        >\r\n            <span>01<\/span>\r\n            <div>\r\n                <strong>Soumettre la demande<\/strong>\r\n                <em>Mod\u00e8le de produit, description du probl\u00e8me et coordonn\u00e9es.<\/em>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div \r\n            class=\"yubeen-ws-service-step\"\r\n            role=\"button\"\r\n            tabindex=\"0\"\r\n            data-response=\"Case review\"\r\n            data-required=\"Photos \/ documents if needed\"\r\n        >\r\n            <span>02<\/span>\r\n            <div>\r\n                <strong>D\u00e9tails de l'examen<\/strong>\r\n                <em>Notre \u00e9quipe v\u00e9rifie les informations du dossier et les besoins en documents.<\/em>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div \r\n            class=\"yubeen-ws-service-step\"\r\n            role=\"button\"\r\n            tabindex=\"0\"\r\n            data-response=\"Support guidance\"\r\n            data-required=\"Product line & case status\"\r\n        >\r\n            <span>03<\/span>\r\n            <div>\r\n                <strong>Conseils d'assistance<\/strong>\r\n                <em>Nous proposons l'\u00e9tape suivante en fonction du produit et du cas.<\/em>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div \r\n            class=\"yubeen-ws-service-step\"\r\n            role=\"button\"\r\n            tabindex=\"0\"\r\n            data-response=\"Follow-up\"\r\n            data-required=\"Final service confirmation\"\r\n        >\r\n            <span>04<\/span>\r\n            <div>\r\n                <strong>Suivi de r\u00e9solution<\/strong>\r\n                <em>Coordination du service, conseils de remplacement ou documentation.<\/em>\r\n            <\/div>\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"yubeen-ws-service-summary\">\r\n\r\n        <div>\r\n            <span>R\u00e9ponse<\/span>\r\n            <strong class=\"yubeen-ws-summary-response\">1 \u00e0 2 jours ouvrables<\/strong>\r\n        <\/div>\r\n\r\n        <div>\r\n            <span>Obligatoire<\/span>\r\n            <strong class=\"yubeen-ws-summary-required\">Mod\u00e8le + d\u00e9tails du probl\u00e8me<\/strong>\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ecfe1a e-con-full yubeen-ws-coverage-section e-flex e-con e-child\" data-id=\"9ecfe1a\" data-element_type=\"container\" data-e-type=\"container\" id=\"warranty-coverage\">\n\t\t<div class=\"elementor-element elementor-element-146f48f e-con-full yubeen-ws-coverage-inner e-flex e-con e-child\" data-id=\"146f48f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-deddb5b elementor-widget elementor-widget-html\" data-id=\"deddb5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"yubeen-ws-coverage-header\">\n\n    <span class=\"yubeen-ws-light-kicker\">COUVERTURE DE GARANTIE<\/span>\n\n    <h2>Comprendre la port\u00e9e avant de demander un service<\/h2>\n\n    <p>\n        La gestion de la garantie et du service peut varier selon la gamme de produits, le march\u00e9, le canal d'achat et les d\u00e9tails du cas. Les informations ci-dessous aident les clients \u00e0 pr\u00e9parer une demande de service plus claire.\n    <\/p>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573f701 elementor-widget elementor-widget-html\" data-id=\"573f701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"yubeen-ws-coverage-grid\">\n\n    <!-- =============================================================================================\n         CARD 01 \u2014 Generally Covered\n         Purpose:\n         Explain what can normally be reviewed under warranty or service support.\n    ============================================================================================== -->\n    <article class=\"yubeen-ws-coverage-card yubeen-ws-coverage-card-positive\">\n\n        <div class=\"yubeen-ws-coverage-card-head\">\n            <span class=\"yubeen-ws-coverage-icon\">\n                <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                    <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\n                    <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\n                <\/svg>\n            <\/span>\n\n            <div>\n                <span>01<\/span>\n                <h3>G\u00e9n\u00e9ralement couvert<\/h3>\n            <\/div>\n        <\/div>\n\n        <p>\n            Ces cas sont g\u00e9n\u00e9ralement examin\u00e9s dans le cadre de la garantie ou du processus de service applicable, en fonction du mod\u00e8le de produit et des d\u00e9tails de l'achat.\n        <\/p>\n\n        <ul>\n            <li>Probl\u00e8mes fonctionnels dans des conditions normales d'utilisation<\/li>\n            <li>Probl\u00e8mes de qualit\u00e9 des produits n\u00e9cessitant une inspection<\/li>\n            <li>Cas techniques ou de service document\u00e9s<\/li>\n            <li>Demandes d\u2019assistance pendant la p\u00e9riode de garantie applicable<\/li>\n        <\/ul>\n\n    <\/article>\n\n\n    <!-- =============================================================================================\n         CARD 02 \u2014 Typically Not Covered\n         Purpose:\n         Reduce unrealistic expectations and clarify exclusions carefully.\n    ============================================================================================== -->\n    <article class=\"yubeen-ws-coverage-card yubeen-ws-coverage-card-warning\">\n\n        <div class=\"yubeen-ws-coverage-card-head\">\n            <span class=\"yubeen-ws-coverage-icon\">\n                <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                    <path d=\"M12 9v4\"><\/path>\n                    <path d=\"M12 17h.01\"><\/path>\n                    <path d=\"M10.3 4.3 2.7 18a2 2 0 0 0 1.7 3h15.2a2 2 0 0 0 1.7-3L13.7 4.3a2 2 0 0 0-3.4 0z\"><\/path>\n                <\/svg>\n            <\/span>\n\n            <div>\n                <span>02<\/span>\n                <h3>G\u00e9n\u00e9ralement non couvert<\/h3>\n            <\/div>\n        <\/div>\n\n        <p>\n            Certaines situations peuvent n\u00e9cessiter un service payant, un examen s\u00e9par\u00e9 ou peuvent ne pas \u00eatre couvertes par la garantie standard.\n        <\/p>\n\n        <ul>\n            <li>Dommages caus\u00e9s par une mauvaise utilisation ou un mauvais fonctionnement<\/li>\n            <li>D\u00e9montage ou modification non autoris\u00e9<\/li>\n            <li>Dommages accidentels, impact, infiltration d'eau ou force externe<\/li>\n            <li>Preuve d'achat manquante ou informations sur le produit peu claires<\/li>\n        <\/ul>\n\n    <\/article>\n\n\n    <!-- =============================================================================================\n         CARD 03 \u2014 Information Required\n         Purpose:\n         Tell users what they should prepare before contacting the team.\n    ============================================================================================== -->\n    <article class=\"yubeen-ws-coverage-card yubeen-ws-coverage-card-info\">\n\n        <div class=\"yubeen-ws-coverage-card-head\">\n            <span class=\"yubeen-ws-coverage-icon\">\n                <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                    <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                    <path d=\"M15 3v4h4\"><\/path>\n                    <path d=\"M8.5 12h7\"><\/path>\n                    <path d=\"M8.5 16h5\"><\/path>\n                <\/svg>\n            <\/span>\n\n            <div>\n                <span>03<\/span>\n                <h3>Informations requises<\/h3>\n            <\/div>\n        <\/div>\n\n        <p>\n            En fournissant des informations claires, notre \u00e9quipe peut examiner votre demande plus rapidement et l'acheminer vers le sp\u00e9cialiste d'assistance appropri\u00e9.\n        <\/p>\n\n        <ul>\n            <li>Mod\u00e8le du produit et num\u00e9ro de s\u00e9rie si disponible<\/li>\n            <li>Informations sur le canal d'achat, la date ou la facture<\/li>\n            <li>Description du probl\u00e8me et conditions d'utilisation<\/li>\n            <li>Photos, vid\u00e9os ou documents si n\u00e9cessaire<\/li>\n        <\/ul>\n\n    <\/article>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c29d7d elementor-widget elementor-widget-html\" data-id=\"4c29d7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"yubeen-ws-coverage-notice\">\r\n\r\n    <span class=\"yubeen-ws-notice-icon\">\r\n        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n            <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\r\n            <path d=\"M12 8v4\"><\/path>\r\n            <path d=\"M12 16h.01\"><\/path>\r\n        <\/svg>\r\n    <\/span>\r\n\r\n    <div>\r\n        <strong>Remarque importante<\/strong>\r\n        <p>\r\n            Le traitement final de la garantie d\u00e9pend du produit sp\u00e9cifique, du dossier d'achat, du r\u00e9sultat de l'inspection et de l'accord de service local. En cas de doute, veuillez soumettre les d\u00e9tails du cas pour examen.\r\n        <\/p>\r\n    <\/div>\r\n\r\n    <a href=\"\/fr\/soutien\/contactez-nous\/?topic-interest=Warranty%20%2F%20Service&amp;inquiry-type=Warranty%20%2F%20After-Sales&amp;inquiry-source=Warranty%20Service&amp;support-stage=Service%20Request#thermal-inquiry-form\">\r\n        Soumettre une demande de service\r\n        <span>\u2192<\/span>\r\n    <\/a>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d45e166 e-con-full yubeen-ws-prep-section e-flex e-con e-child\" data-id=\"d45e166\" data-element_type=\"container\" data-e-type=\"container\" id=\"service-preparation\">\n\t\t<div class=\"elementor-element elementor-element-f2a12e3 e-con-full yubeen-ws-prep-inner e-flex e-con e-child\" data-id=\"f2a12e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba96815 elementor-widget elementor-widget-html\" data-id=\"ba96815\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section \r\n    class=\"yubeen-ws-prep-block\" \r\n    aria-label=\"Prepare your service request\"\r\n    data-prep-widget\r\n style=\"        --yubeen-prep-bg: url('http:\/\/yubeen-website.local\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-2026\u5e747\u67089\u65e5-09_40_11.png');        --yubeen-prep-bg-pos: 46% 50%;    \"\r\n>\r\n\r\n    <div class=\"yubeen-ws-prep-copy\">\r\n\r\n        <span class=\"yubeen-ws-prep-kicker\">PR\u00c9PARATION DES SERVICES<\/span>\r\n\r\n        <h2>Avant de soumettre une demande de service<\/h2>\r\n\r\n        <p>\r\n            Fournir des informations compl\u00e8tes et pr\u00e9cises aide notre \u00e9quipe \u00e0 examiner votre dossier plus rapidement et \u00e0 vous proposer la solution la plus adapt\u00e9e.\r\n        <\/p>\r\n\r\n\r\n        <div class=\"yubeen-ws-prep-checklist\">\r\n\r\n            <article \r\n                class=\"yubeen-ws-prep-check-item\" \r\n                data-prep-step=\"1\" \r\n                role=\"button\" \r\n                tabindex=\"0\" \r\n                aria-pressed=\"false\"\r\n            >\r\n                <span class=\"yubeen-ws-prep-check-icon\">\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <path d=\"M4 7.5 12 3l8 4.5v9L12 21l-8-4.5z\"><\/path>\r\n                        <path d=\"M12 12 4.5 7.8\"><\/path>\r\n                        <path d=\"M12 12l7.5-4.2\"><\/path>\r\n                        <path d=\"M12 12v8.5\"><\/path>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>Information sur le produit<\/strong>\r\n                    <em>Nom du mod\u00e8le, num\u00e9ro de s\u00e9rie et type de produit.<\/em>\r\n                <\/div>\r\n\r\n                <span class=\"yubeen-ws-prep-check-number\">01<\/span>\r\n            <\/article>\r\n\r\n\r\n            <article \r\n                class=\"yubeen-ws-prep-check-item\" \r\n                data-prep-step=\"2\" \r\n                role=\"button\" \r\n                tabindex=\"0\" \r\n                aria-pressed=\"false\"\r\n            >\r\n                <span class=\"yubeen-ws-prep-check-icon\">\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <path d=\"M4 5h16v11H8l-4 4z\"><\/path>\r\n                        <path d=\"M8 9h8\"><\/path>\r\n                        <path d=\"M8 13h5\"><\/path>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>Description du probl\u00e8me<\/strong>\r\n                    <em>Veuillez d\u00e9crire le probl\u00e8me en d\u00e9tail et quand il a commenc\u00e9.<\/em>\r\n                <\/div>\r\n\r\n                <span class=\"yubeen-ws-prep-check-number\">02<\/span>\r\n            <\/article>\r\n\r\n\r\n            <article \r\n                class=\"yubeen-ws-prep-check-item\" \r\n                data-prep-step=\"3\" \r\n                role=\"button\" \r\n                tabindex=\"0\" \r\n                aria-pressed=\"false\"\r\n            >\r\n                <span class=\"yubeen-ws-prep-check-icon\">\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <path d=\"M6 6h15l-2 8H8z\"><\/path>\r\n                        <path d=\"M6 6 5 3H2\"><\/path>\r\n                        <circle cx=\"9\" cy=\"19\" r=\"1.5\"><\/circle>\r\n                        <circle cx=\"18\" cy=\"19\" r=\"1.5\"><\/circle>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>Informations sur l'achat\/la cha\u00eene<\/strong>\r\n                    <em>Num\u00e9ro de commande, date d'achat ou informations sur le revendeur.<\/em>\r\n                <\/div>\r\n\r\n                <span class=\"yubeen-ws-prep-check-number\">03<\/span>\r\n            <\/article>\r\n\r\n\r\n            <article \r\n                class=\"yubeen-ws-prep-check-item\" \r\n                data-prep-step=\"4\" \r\n                role=\"button\" \r\n                tabindex=\"0\" \r\n                aria-pressed=\"false\"\r\n            >\r\n                <span class=\"yubeen-ws-prep-check-icon\">\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <rect x=\"4\" y=\"5\" width=\"16\" height=\"14\" rx=\"2\"><\/rect>\r\n                        <circle cx=\"9\" cy=\"10\" r=\"1.5\"><\/circle>\r\n                        <path d=\"M20 16l-4.5-4.5L8 19\"><\/path>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>Photos\/Vid\u00e9os si disponibles<\/strong>\r\n                    <em>Des visuels clairs nous aident \u00e0 comprendre le probl\u00e8me plus rapidement.<\/em>\r\n                <\/div>\r\n\r\n                <span class=\"yubeen-ws-prep-check-number\">04<\/span>\r\n            <\/article>\r\n\r\n\r\n            <article \r\n                class=\"yubeen-ws-prep-check-item\" \r\n                data-prep-step=\"5\" \r\n                role=\"button\" \r\n                tabindex=\"0\" \r\n                aria-pressed=\"false\"\r\n            >\r\n                <span class=\"yubeen-ws-prep-check-icon\">\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <circle cx=\"12\" cy=\"8\" r=\"4\"><\/circle>\r\n                        <path d=\"M5 21a7 7 0 0 1 14 0\"><\/path>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>Coordonn\u00e9es<\/strong>\r\n                    <em>Votre nom, e-mail et num\u00e9ro de t\u00e9l\u00e9phone.<\/em>\r\n                <\/div>\r\n\r\n                <span class=\"yubeen-ws-prep-check-number\">05<\/span>\r\n            <\/article>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"yubeen-ws-prep-note\">\r\n            <span>\r\n                <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                    <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\r\n                    <path d=\"M12 8v4\"><\/path>\r\n                    <path d=\"M12 16h.01\"><\/path>\r\n                <\/svg>\r\n            <\/span>\r\n\r\n            <p>\r\n                Si vous n'\u00eates pas s\u00fbr que votre cas soit couvert, soumettez d'abord les informations disponibles.\r\n            <\/p>\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"yubeen-ws-prep-visual\">\r\n\r\n        <div class=\"yubeen-ws-prep-pack\">\r\n\r\n            <div class=\"yubeen-ws-prep-pack-head\">\r\n                <span class=\"yubeen-ws-prep-pack-icon\">\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <path d=\"M6 3h9l3 3v15H6z\"><\/path>\r\n                        <path d=\"M15 3v4h4\"><\/path>\r\n                        <path d=\"M8.5 12h7\"><\/path>\r\n                        <path d=\"M8.5 16h5\"><\/path>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>Pack de demande de service<\/strong>\r\n                    <em>Tout ce dont nous avons besoin pour examiner votre cas<\/em>\r\n                <\/div>\r\n            <\/div>\r\n\r\n\r\n            <div class=\"yubeen-ws-prep-pack-metrics\">\r\n\r\n                <div>\r\n                    <span>Informations requises<\/span>\r\n                    <strong>5<\/strong>\r\n                    <em>articles<\/em>\r\n                <\/div>\r\n\r\n                <div>\r\n                    <span>Statut de la liste de contr\u00f4le<\/span>\r\n                    <strong data-prep-status>0\/5 pr\u00e9par\u00e9<\/strong>\r\n                    <em>\u00e9l\u00e9ments v\u00e9rifi\u00e9s<\/em>\r\n                <\/div>\r\n\r\n                <div>\r\n                    <span>R\u00e9ponse typique<\/span>\r\n                    <strong>1\u20132<\/strong>\r\n                    <em>jours ouvrables<\/em>\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <div \r\n                class=\"yubeen-ws-prep-progress\" \r\n                role=\"progressbar\" \r\n                aria-valuemin=\"0\" \r\n                aria-valuemax=\"5\" \r\n                aria-valuenow=\"0\"\r\n            >\r\n                <span data-prep-progress><\/span>\r\n            <\/div>\r\n\r\n\r\n            <div class=\"yubeen-ws-prep-active-detail\" aria-live=\"polite\">\r\n                <span data-prep-active-index>01<\/span>\r\n\r\n                <div>\r\n                    <strong data-prep-active-title>Information sur le produit<\/strong>\r\n                    <em data-prep-active-text>Nom du mod\u00e8le, num\u00e9ro de s\u00e9rie et type de produit.<\/em>\r\n                <\/div>\r\n            <\/div>\r\n\r\n\r\n            <div class=\"yubeen-ws-prep-attachments\">\r\n\r\n                <strong>Pi\u00e8ces jointes \u00e0 pr\u00e9parer<\/strong>\r\n\r\n                <div class=\"yubeen-ws-prep-attachment-grid\">\r\n\r\n                    <div \r\n                        class=\"yubeen-ws-prep-attachment-card\" \r\n                        data-prep-attachment=\"Photos\" \r\n                        role=\"button\" \r\n                        tabindex=\"0\" \r\n                        aria-pressed=\"false\"\r\n                    >\r\n                        <span>\r\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                                <rect x=\"4\" y=\"5\" width=\"16\" height=\"14\" rx=\"2\"><\/rect>\r\n                                <circle cx=\"9\" cy=\"10\" r=\"1.5\"><\/circle>\r\n                                <path d=\"M20 16l-4.5-4.5L8 19\"><\/path>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <strong>Photos<\/strong>\r\n                        <em>JPG \/ PNG<\/em>\r\n                    <\/div>\r\n\r\n                    <div \r\n                        class=\"yubeen-ws-prep-attachment-card\" \r\n                        data-prep-attachment=\"Videos\" \r\n                        role=\"button\" \r\n                        tabindex=\"0\" \r\n                        aria-pressed=\"false\"\r\n                    >\r\n                        <span>\r\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                                <rect x=\"4\" y=\"5\" width=\"16\" height=\"14\" rx=\"2\"><\/rect>\r\n                                <path d=\"m10 9 5 3-5 3z\"><\/path>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <strong>Vid\u00e9os<\/strong>\r\n                        <em>MP4 \/ MOV<\/em>\r\n                    <\/div>\r\n\r\n                    <div \r\n                        class=\"yubeen-ws-prep-attachment-card\" \r\n                        data-prep-attachment=\"Documents\" \r\n                        role=\"button\" \r\n                        tabindex=\"0\" \r\n                        aria-pressed=\"false\"\r\n                    >\r\n                        <span>\r\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                                <path d=\"M6 3h9l3 3v15H6z\"><\/path>\r\n                                <path d=\"M15 3v4h4\"><\/path>\r\n                                <path d=\"M8.5 12h7\"><\/path>\r\n                                <path d=\"M8.5 16h5\"><\/path>\r\n                            <\/svg>\r\n                        <\/span>\r\n                        <strong>Documents<\/strong>\r\n                        <em>PDF\/DOC<\/em>\r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n                <p class=\"yubeen-ws-prep-attachment-status\" data-prep-attachment-status>\r\n                    S\u00e9lectionnez les types de pi\u00e8ces jointes que vous pouvez pr\u00e9parer.\r\n                <\/p>\r\n\r\n            <\/div>\r\n\r\n\r\n            <div class=\"yubeen-ws-prep-secure\">\r\n                <span>\r\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                        <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\r\n                        <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\r\n                    <\/svg>\r\n                <\/span>\r\n\r\n                <div>\r\n                    <strong>S\u00e9curis\u00e9 et confidentiel<\/strong>\r\n                    <em>Vos informations ne seront utilis\u00e9es que pour l\u2019examen du dossier et le suivi du service.<\/em>\r\n                <\/div>\r\n            <\/div>\r\n\r\n\r\n            <a class=\"yubeen-ws-prep-submit\" href=\"\/fr\/soutien\/contactez-nous\/?topic-interest=Warranty%20%2F%20Service&amp;inquiry-type=Warranty%20%2F%20After-Sales&amp;inquiry-source=Warranty%20Service&amp;support-stage=Service%20Request#thermal-inquiry-form\" data-prep-submit>\r\n                Soumettre une demande de service\r\n                <span>\u2192<\/span>\r\n            <\/a>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e24ab34 e-con-full yubeen-ws-routing-elementor e-flex e-con e-child\" data-id=\"e24ab34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0932687 elementor-widget elementor-widget-html\" data-id=\"0932687\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"yubeen-ws-routing-section\" aria-label=\"Support routing and next actions\">\n\n    <div class=\"yubeen-ws-routing-inner\">\n\n        <!-- LEFT COPY \/ ROUTING STEPS -->\n        <div class=\"yubeen-ws-routing-copy\">\n\n            <span class=\"yubeen-ws-routing-kicker\">ROUTAGE DE SOUTIEN<\/span>\n\n            <h2>Pr\u00eat pour la prochaine \u00e9tape\u00a0?<\/h2>\n\n            <p>\n                Choisissez le bon chemin et nous acheminerons votre demande vers l\u2019\u00e9quipe d\u2019assistance la plus comp\u00e9tente.\n            <\/p>\n\n\n            <div class=\"yubeen-ws-routing-steps\" aria-label=\"Support routing steps\">\n\n                <article class=\"yubeen-ws-routing-step\">\n                    <span class=\"yubeen-ws-routing-step-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                            <path d=\"M15 3v4h4\"><\/path>\n                            <path d=\"M8.5 12h7\"><\/path>\n                            <path d=\"M8.5 16h5\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <div>\n                        <strong><span>01<\/span> Soumettez votre cas<\/strong>\n                        <em>Envoyez le produit, le probl\u00e8me et les coordonn\u00e9es dont nous avons besoin.<\/em>\n                    <\/div>\n                <\/article>\n\n\n                <article class=\"yubeen-ws-routing-step\">\n                    <span class=\"yubeen-ws-routing-step-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <circle cx=\"6\" cy=\"7\" r=\"2\"><\/circle>\n                            <circle cx=\"18\" cy=\"7\" r=\"2\"><\/circle>\n                            <circle cx=\"12\" cy=\"17\" r=\"2\"><\/circle>\n                            <path d=\"M8 7h8\"><\/path>\n                            <path d=\"M7.3 8.6 11 15\"><\/path>\n                            <path d=\"M16.7 8.6 13 15\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <div>\n                        <strong><span>02<\/span> Achemin\u00e9 vers la bonne \u00e9quipe<\/strong>\n                        <em>Nous dirigeons votre demande vers le contact d\u2019assistance le plus pertinent.<\/em>\n                    <\/div>\n                <\/article>\n\n\n                <article class=\"yubeen-ws-routing-step\">\n                    <span class=\"yubeen-ws-routing-step-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M4 13a8 8 0 0 1 16 0\"><\/path>\n                            <path d=\"M5 13v4a2 2 0 0 0 2 2h1v-6H7a2 2 0 0 0-2 2z\"><\/path>\n                            <path d=\"M19 13v4a2 2 0 0 1-2 2h-1v-6h1a2 2 0 0 1 2 2z\"><\/path>\n                            <path d=\"M13 20h2\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <div>\n                        <strong><span>03<\/span> Le suivi commence<\/strong>\n                        <em>Notre \u00e9quipe r\u00e9pond avec des conseils, des besoins en documents ou la prochaine \u00e9tape de service.<\/em>\n                    <\/div>\n                <\/article>\n\n            <\/div>\n\n\n            <div class=\"yubeen-ws-routing-note\">\n                <span>\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                        <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\n                        <path d=\"M12 8v4\"><\/path>\n                        <path d=\"M12 16h.01\"><\/path>\n                    <\/svg>\n                <\/span>\n\n                <div>\n                    <strong>Les d\u00e9tails du dossier nous aident \u00e0 acheminer votre demande plus rapidement.<\/strong>\n                    <em>Nous utiliserons vos informations uniquement pour l\u2019examen du cas et le suivi du service.<\/em>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n\n        <!-- RIGHT ROUTING PANEL -->\n        <div class=\"yubeen-ws-routing-panel\">\n\n            <div class=\"yubeen-ws-routing-panel-head\">\n                <span>CHOISISSEZ VOTRE PROCHAINE ACTION<\/span>\n\n                <span class=\"yubeen-ws-routing-secure-badge\">\n                    <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                        <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\n                        <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\n                    <\/svg>\n                    S\u00e9curis\u00e9 et confidentiel\n                <\/span>\n            <\/div>\n\n\n            <article class=\"yubeen-ws-routing-primary\">\n\n                <div class=\"yubeen-ws-routing-primary-copy\">\n\n                    <span class=\"yubeen-ws-routing-recommended\">RECOMMAND\u00c9<\/span>\n\n                    <h3>Soumettre une demande de service<\/h3>\n\n                    <p>\n                        Pour les cas de garantie, de r\u00e9paration, d\u2019inspection ou de probl\u00e8me de produit.\n                    <\/p>\n\n                    <div class=\"yubeen-ws-routing-primary-points\">\n\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\n                                <path d=\"m8.8 12.2 2.1 2.1 4.5-5\"><\/path>\n                            <\/svg>\n                            Probl\u00e8me ou dysfonctionnement du produit\n                        <\/span>\n\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\n                                <path d=\"m8.8 12.2 2.1 2.1 4.5-5\"><\/path>\n                            <\/svg>\n                            Examen de la garantie ou du service\n                        <\/span>\n\n                        <span>\n                            <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                                <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\n                                <path d=\"m8.8 12.2 2.1 2.1 4.5-5\"><\/path>\n                            <\/svg>\n                            Fournir le mod\u00e8le, le num\u00e9ro de s\u00e9rie et les d\u00e9tails\n                        <\/span>\n\n                    <\/div>\n\n                    <!-- \n                        Main action link.\n                        Keep the wording consistent with the main action title.\n                        If your Contact Us form later has an anchor ID \"service-request\",\n                        change href=\"\/contact-us\/\" to href=\"\/contact-us\/#service-request\".\n                    -->\n                    <a class=\"yubeen-ws-routing-primary-button\" href=\"\/fr\/soutien\/contactez-nous\/?topic-interest=Warranty%20%2F%20Service&amp;inquiry-type=Warranty%20%2F%20After-Sales&amp;inquiry-source=Warranty%20Service&amp;support-stage=Service%20Request#thermal-inquiry-form\">\n                        Soumettre une demande de service\n                        <span>\u2192<\/span>\n                    <\/a>\n\n                <\/div>\n\n\n                <!-- \n                    Right-side core visual.\n                    The center mark is intentionally smaller and softer than the previous version\n                    to reduce visual pressure and avoid competing with the main CTA.\n                -->\n                <div class=\"yubeen-ws-routing-orbit\" aria-hidden=\"true\">\n                    <span class=\"yubeen-ws-routing-orbit-core\">\n                        <svg viewbox=\"0 0 24 24\">\n                            <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                            <path d=\"M15 3v4h4\"><\/path>\n                            <path d=\"M8.5 12h5.5\"><\/path>\n                            <path d=\"M8.5 16h3.5\"><\/path>\n                            <circle cx=\"17.2\" cy=\"17.2\" r=\"3.2\"><\/circle>\n                            <path d=\"m15.8 17.2.9.9 2-2.2\"><\/path>\n                        <\/svg>\n                    <\/span>\n                    <i><\/i>\n                    <i><\/i>\n                    <i><\/i>\n                    <i><\/i>\n                <\/div>\n\n            <\/article>\n\n\n            <div class=\"yubeen-ws-routing-list\">\n\n                <a class=\"yubeen-ws-routing-row\" href=\"\/fr\/soutien\/centre-de-telechargement\/\">\n                    <span class=\"yubeen-ws-routing-row-number\">02<\/span>\n\n                    <span class=\"yubeen-ws-routing-row-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M6 3h9l3 3v15H6z\"><\/path>\n                            <path d=\"M15 3v4h4\"><\/path>\n                            <path d=\"M9 13h6\"><\/path>\n                            <path d=\"M12 10v6\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <span class=\"yubeen-ws-routing-row-copy\">\n                        <strong>T\u00e9l\u00e9charger des documents<\/strong>\n                        <em>Acc\u00e9dez aux manuels, catalogues, dossiers techniques et documents de conformit\u00e9.<\/em>\n                    <\/span>\n\n                    <span class=\"yubeen-ws-routing-row-action\">\n                        Afficher les t\u00e9l\u00e9chargements\n                        <b>\u2192<\/b>\n                    <\/span>\n                <\/a>\n\n\n                <a class=\"yubeen-ws-routing-row\" href=\"\/fr\/soutien\/contactez-nous\/\">\n                    <span class=\"yubeen-ws-routing-row-number\">03<\/span>\n\n                    <span class=\"yubeen-ws-routing-row-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M4 13a8 8 0 0 1 16 0\"><\/path>\n                            <path d=\"M5 13v4a2 2 0 0 0 2 2h1v-6H7a2 2 0 0 0-2 2z\"><\/path>\n                            <path d=\"M19 13v4a2 2 0 0 1-2 2h-1v-6h1a2 2 0 0 1 2 2z\"><\/path>\n                            <path d=\"M13 20h2\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <span class=\"yubeen-ws-routing-row-copy\">\n                        <strong>Contacter l'assistance<\/strong>\n                        <em>Pour des questions g\u00e9n\u00e9rales ou des cas qui ne sont pas clairs.<\/em>\n                    <\/span>\n\n                    <span class=\"yubeen-ws-routing-row-action\">\n                        Contacter l'\u00e9quipe\n                        <b>\u2192<\/b>\n                    <\/span>\n                <\/a>\n\n\n                <a class=\"yubeen-ws-routing-row\" href=\"#warranty-coverage\">\n                    <span class=\"yubeen-ws-routing-row-number\">04<\/span>\n\n                    <span class=\"yubeen-ws-routing-row-icon\">\n                        <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n                            <path d=\"M12 3l7 3v5c0 4.5-2.8 8.4-7 10-4.2-1.6-7-5.5-7-10V6z\"><\/path>\n                            <path d=\"M8.8 12.2l2.1 2.1 4.5-5\"><\/path>\n                        <\/svg>\n                    <\/span>\n\n                    <span class=\"yubeen-ws-routing-row-copy\">\n                        <strong>Examiner les d\u00e9tails de la couverture<\/strong>\n                        <em>V\u00e9rifiez ce qui est g\u00e9n\u00e9ralement couvert, ce qui ne l\u2019est pas, ainsi que les exigences en mati\u00e8re d\u2019informations.<\/em>\n                    <\/span>\n\n                    <span class=\"yubeen-ws-routing-row-action\">\n                        Voir la couverture\n                        <b>\u2192<\/b>\n                    <\/span>\n                <\/a>\n\n            <\/div>\n\n\n            <a class=\"yubeen-ws-routing-process-link\" href=\"#service-process\">\n                D\u00e9couvrez comment fonctionne notre assistance\n                <span>\u2192<\/span>\n            <\/a>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home \/ Support \/ Warranty &#038; Service Warranty &amp; Service Center Find warranty guidance, service process information, and after-sales support resources for Yubeen optical and imaging products. View Service Process \u2192 Submit Service Request \u2192 Warranty Guidance Coverage information by product line and service case. After-Sales Support Support for product issues, documents, and service coordination. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2307,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2817","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/pages\/2817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/comments?post=2817"}],"version-history":[{"count":5,"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/pages\/2817\/revisions"}],"predecessor-version":[{"id":8961,"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/pages\/2817\/revisions\/8961"}],"up":[{"embeddable":true,"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/pages\/2307"}],"wp:attachment":[{"href":"https:\/\/www.yubeen.com\/fr\/wp-json\/wp\/v2\/media?parent=2817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}